Privacy Policy
Introduction
TipTheShow respects your privacy. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, use our platform, create a performer or venue account, make or receive a tip, submit a form, or contact us.
By using TipTheShow, you agree to this Privacy Policy.
Information We Collect
We may collect personal information that you provide to us, such as your name, email address, phone number, performer name, venue name, profile details, public display name, messages, support requests, and information submitted through forms.
If you are a performer, band, venue, or account holder, we may collect information needed to create and manage your profile, tip page, QR code, account access, and payment setup.
When someone makes a tip or payment, we may collect basic transaction information such as the tip amount, optional message, optional song suggestion, date of payment, and payment status.
Payment Processing
Payments are processed securely by Stripe. TipTheShow does not store full credit card numbers, debit card numbers, Apple Pay account numbers, or full payment credentials on our own servers.
Stripe may collect and process payment-related information, including payment method details, billing information, transaction details, fraud prevention information, identity verification information, payout information, refunds, chargebacks, and other information required to process payments and comply with legal obligations.
Stripe’s use of personal information is governed by Stripe’s own Privacy Policy, available at:
How We Use Information
We use personal information to operate TipTheShow, process tips and payments, create and manage accounts, display performer or venue profiles, provide QR code tip pages, send service-related messages, respond to support requests, improve the platform, prevent fraud or misuse, maintain security, comply with legal obligations, and enforce our terms and policies.
We may also use information to send important account, onboarding, payment, security, or platform notices.
Public Profile Information
If you create a performer, band, venue, or public profile, some information may be visible publicly on TipTheShow. This may include your performer name, band name, venue name, profile photo, biography, social links, repertoire or song list, tip page, and QR code.
You should not include information in your public profile that you do not want others to see.
How We Share Information
We may share personal information with Stripe and other service providers that help us operate TipTheShow, process payments, send emails, host the platform, provide security, analyze usage, or provide customer support.
We may share limited transaction information with the relevant performer, venue, or account owner so they can see that a tip was received, including the amount, date, payment status, and any optional message or song suggestion.
We may also share information when required by law, legal process, tax rules, payment network rules, regulatory requirements, or when necessary to protect our rights, users, platform, or business.
Cookies and Website Data
We may use cookies and similar technologies to keep the website working properly, remember preferences, understand how people use TipTheShow, improve performance, and help prevent fraud or abuse.
You can adjust your browser settings to block or delete cookies, but some parts of the website may not work properly without them.
Data Retention
We keep personal information only as long as reasonably necessary to provide TipTheShow, process payments, manage accounts, respond to support requests, keep business records, comply with legal obligations, resolve disputes, prevent fraud, and enforce our agreements.
Stripe may retain payment, verification, transaction, compliance, and payout information according to its own policies and legal obligations.
Security
We use reasonable safeguards to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, platform, payment system, or electronic transmission is completely secure, so we cannot guarantee absolute security.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of your personal information, subject to legal, business, payment-processing, and recordkeeping requirements.
To make a privacy request, contact us through our contact page:
https://tiptheshow.com/contact-us
If your request relates to information processed directly by Stripe, we may direct you to Stripe or assist where appropriate.
Email Communications
We may send service-related emails, including account notices, onboarding messages, payment notifications, security alerts, support replies, and important platform updates.
If we send marketing emails, you may unsubscribe using the unsubscribe link in the email or by contacting us. Even if you unsubscribe from marketing emails, we may still send transactional or service-related messages.
Children’s Privacy
TipTheShow is not intended for children under the age of 13, or the minimum age required by applicable law in your location. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can take appropriate steps.
Third-Party Links
TipTheShow may contain links to third-party websites, social media pages, payment pages, or services. We are not responsible for the privacy practices, content, or security of those third parties.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page.
Your continued use of TipTheShow after changes are posted means you accept the updated Privacy Policy.
Contact Us
For questions about this Privacy Policy or our privacy practices, contact us through our contact page: